Privacy Policy - Petaluma Flower Shop

Last updated: July 2026

Petaluma Flower Shop (petalumaflowershop.com) helps people in Sonoma County find flower delivery options. We're a referral resource, not a florist or delivery service ourselves - which means the way we handle information is fairly limited in scope compared to sites that process orders or manage accounts. This page explains what we collect, why, and what choices you have.

1. No Accounts, No Payment Handling

Before getting into specifics: this site does not require you to register or log in, and we never process payments or store payment card information. When you decide to place an order through one of the delivery services we reference, you'll typically be redirected to that company's own website, where their systems - and their privacy policy, not ours - govern the transaction. We encourage you to review the privacy practices of any third-party florist or delivery provider before completing an order with them.

2. Information You Choose to Give Us

The only place on this site where you actively submit personal details is our contact form. If you use it, we collect:

- Your name
- Your email address
- Whatever message content you include

We use this solely to respond to your inquiry, and we don't require you to fill out this form to browse the site or view delivery listings.

3. Information Collected Automatically

Like most websites, ours picks up certain technical information passively whenever you visit, including:

- Your IP address
- Browser type and device information
- Pages viewed and time spent on the site
- The referring page or source that led you here
- An approximate geographic location derived from your IP address (typically city- or region-level, not precise)

This happens automatically as part of normal web traffic and doesn't require any action on your part.

4. Cookies and Similar Technologies

We use cookies and comparable tracking tools for a few purposes: keeping basic site functionality working properly, understanding how visitors use the site, and tracking performance of affiliate or referral links to delivery partners. Most browsers let you block or delete cookies through their settings menu, and doing so generally won't prevent you from viewing our content - though some features may behave differently without them.

5. Analytics Services We Use

We rely on third-party analytics providers (such as Google Analytics or similar tools) to understand traffic patterns and site performance. These providers collect data according to their own privacy policies and terms, which operate independently of ours. Where available, we recommend checking the provider's own opt-out tools if you'd prefer not to be tracked by their systems - Google, for instance, offers a browser add-on for this purpose.

6. Why We Collect This Information

In plain terms, we use the information described above to:

- Keep the website running and improve how it works
- Respond to messages sent through the contact form
- Measure how well referral and affiliate links to delivery partners are performing
- Identify and prevent misuse, spam, or abuse of the site

7. We Don't Sell Your Information

To be direct about it: we do not sell personal information to third parties. Any data shared with outside services (like analytics providers or delivery partners you're redirected to) is limited to what's necessary for the site to function or for you to complete a referral - not for resale.

8. How Long We Keep Data

Contact form submissions are generally retained only as long as needed to address your inquiry and for a reasonable period afterward in case of follow-up, after which they may be deleted. Analytics data is typically retained according to the retention settings of the analytics provider we use, which commonly range from a number of months to a couple of years depending on configuration.

9. Your Choices

You're not obligated to use the contact form or share any personal information with us at all - the site remains fully browsable without it. Beyond that, you can:

- Adjust your browser settings to block, limit, or delete cookies
- Use available opt-out tools offered by analytics providers
- Decline to submit the contact form if you'd rather not share your name, email, or message

10. Children's Privacy

This site is intended for a general adult audience and isn't directed at children under 13. We don't knowingly collect personal information from children, and if we become aware that a child under 13 has submitted information through our contact form, we'll take reasonable steps to delete it.

11. Security

We take reasonable measures to protect the information we collect, but no method of online transmission or storage is completely secure. We can't guarantee absolute security, and we encourage visitors to use good judgment about what information they share online, including through our contact form.

12. Updates to This Policy

We may revise this Privacy Policy from time to time to reflect changes in our practices, the tools we use, or legal requirements. When we do, we'll update the "Last updated" date at the top of this page. Continuing to use the site after changes are posted means you accept the revised policy, so we'd suggest checking back occasionally if you're a frequent visitor.