Terms of Service - Petaluma Flower Shop

Last updated: July 2026

Welcome to Petaluma Flower Shop, found online at petalumaflowershop.com. These Terms of Service ("Terms") govern your access to and use of this website (the "Site"). By browsing, navigating, or otherwise using the Site, you agree to be bound by these Terms in full. If you do not agree, please discontinue use of the Site.

1. What This Site Is (and Isn't)

Petaluma Flower Shop is an independent, informational referral resource designed to help visitors in Sonoma County locate flower delivery options. We are not a florist, we do not grow, arrange, sell, or deliver flowers, and we do not process payments or fulfill any orders ourselves.

When you click through to place an order via a link on this Site, you are leaving our platform and entering into a transaction directly with an independent third-party florist or delivery service. That third party - not Petaluma Flower Shop - is responsible for accepting your order, charging you, and delivering your flowers.

2. Agreement to These Terms

Simply using the Site - browsing pages, clicking outbound links, or otherwise interacting with our content - constitutes your acceptance of these Terms and any future revisions published here.

3. Rules for Using the Site

You agree that while using the Site, you will not:

- Attempt to damage, disable, overburden, or impair the Site or interfere with anyone else's use of it;
- Attempt to gain unauthorized access to any portion of the Site, related systems, or networks;
- Use bots, scrapers, crawlers, or similar automated tools to extract data from the Site without our express prior written permission;
- Upload, transmit, or introduce any virus, malware, or other harmful or disruptive code.

Violation of this section may result in restriction of your access to the Site, in addition to any other remedies available to us under law.

4. Accuracy of Information

We work to keep listings, delivery-area descriptions, and business details current, but this information is provided for general reference only and may occasionally be outdated, incomplete, or incorrect. Actual pricing, product availability, and delivery windows are determined and controlled exclusively by the third-party florist or delivery service fulfilling your order - not by Petaluma Flower Shop. Always confirm details directly with the fulfilling provider before relying on them.

5. Links to Other Websites

The Site contains links to third-party websites and services that we do not own or control. We are not responsible for, and do not endorse, the content, policies, or practices of any linked site. Your interactions with third-party sites - including any orders, payments, or disputes - are solely between you and that third party.

6. Ownership of Content

All text, graphics, logos, and other original content appearing on the Site are owned by Petaluma Flower Shop or our licensors, unless otherwise noted, and are protected under applicable intellectual property laws. Trademarks, brand names, and images belonging to third-party florists or delivery services remain the property of their respective owners. No part of the Site may be copied, reproduced, or reused without prior written permission from the appropriate rights holder.

7. No Warranties

THE SITE AND ALL CONTENT ARE PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SITE WILL BE UNINTERRUPTED, SECURE, OR ERROR-FREE.

8. Limits on Our Liability

TO THE FULLEST EXTENT PERMITTED BY LAW, PETALUMA FLOWER SHOP SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, OR PUNITIVE DAMAGES ARISING FROM YOUR USE OF THE SITE. OUR TOTAL AGGREGATE LIABILITY FOR ANY CLAIM RELATING TO THE SITE SHALL NOT EXCEED THE AMOUNT, IF ANY, YOU HAVE PAID DIRECTLY TO PETALUMA FLOWER SHOP - WHICH, GIVEN THAT WE DO NOT CHARGE VISITORS FOR USE OF THE SITE, WILL TYPICALLY BE ZERO DOLLARS ($$0).

9. Order Disputes, Refunds, and Guarantees

Because all orders are placed with and fulfilled by an independent third party, any issues concerning your order - including refunds, cancellations, late or missing deliveries, quality complaints, or satisfaction guarantees - must be directed to that fulfilling florist or delivery service in accordance with their own terms and policies. Petaluma Flower Shop has no ability to process refunds or resolve order disputes, as we are not a party to the transaction.

10. Indemnification

You agree to defend, indemnify, and hold Petaluma Flower Shop, and our owners, affiliates, and representatives, harmless from any claims, damages, losses, or expenses (including reasonable legal fees) arising out of your use of the Site or your violation of these Terms.

11. Changes to These Terms

We may revise these Terms periodically to reflect changes in our practices or for other operational, legal, or regulatory reasons. Updates will be posted to this page with a revised "Last updated" date. Your continued use of the Site after changes are posted constitutes your acceptance of the revised Terms.

12. Governing Law

These Terms are governed by, and shall be construed in accordance with, the laws of the State of California, without regard to its conflict-of-law principles.